We prioritize individual input and feedback relating to a person’s own care, but also have a Client Council to consult on agency-wide programming and services, strategic planning, and to help us improve and evolve with changing client needs.
In addition to ongoing consultation, the council recently developed the new Client Charter, which outlines the rights of clients and provides guidance for staff to develop positive working relationships with clients.
Clients looking to learn more about joining or working with the Thresholds Client Council can contact their primary worker or Tammy Baker, at 519-742-3191 or by email at tbaker@thresholdssupports.ca.
